Returns & Exchanges

Martin Dingman is committed to your satisfaction, offering a 30-day window for returns and exchanges on unworn, original condition merchandise. We strive to ensure your refined footwear and leather goods meet the highest standards of quality and fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to maintain the product's integrity.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided by our portal and securely attach it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Quality Review and Refund

  Once our artisans inspect the returned goods, we will process your refund to the original payment method or ship your exchange items within 5-7 business days.